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Got Questions? We’ve Got Answers!

We are here to answer your queries. However, While it is unfortunately that we can't read minds, have give you the next best thing: a list of our customer's most commonly asked questions and our answers. Please, we do recommend spending some time getting comfortable with what you might be asked by looking through our FAQ, or contact our Live Chat to ask questions to a real person.


  • How do I know that you are a legitimate supplier ?

    Yes, we operate within the framework of the law and legally obtained pills and substance with duly and legally signed authorization permit or paperwork from the government in the country of origin. And we have always remained one of the world’s longest standing online pharmacies established in 2001. We have supplied hundreds to thousands of customers worldwide. We are trusted and praised in many health forums and blogs for our reliable service and genuine brand products. We value the health and life of each of our customers that is why do not sell counterfeit drugs or products that will pose a risk.
  • Is my purchase through your company kept confidential ?

    Everything you submit to our company is done through SSL, which means that all your information is encrypted and confidential. We maintain our SSL to ensure that your privacy is guaranteed! Once your order is placed, your private information is encrypted in our database and accessible only to key staff at departments responsible for fulfilling your order. At no time is your information accessible by any party not involved in the fulfillment of your order. We do not sell, rent, or give away for free any information you provide us. Your order will always arrive discretely packaged to the name and address provided.
  • Are your medicines the genuine article ?

    All our products are genuine and only from the named manufacturers. We only purchase brands that produce these products in FDA approved manufacturing facilities. We do not substitute products without consulting you first. What you choose on our website is exactly what you get. We keep our product information and photos up to date and we also state the expiry date.
  • Where do you ship from ?

    We ship from different locations including U.S, China, Latvia, Russia, Ukraine, U.K  and Sydney, AU.
  • How much does the COURIER OVERNIGHT shipping/ delivery cost ?

    The COURIER OVERNIGHT shipping/ delivery cost ranges from $60-$80 depending the courier agency you choose and we ship via DHL, TNT and FedEx.
  • What payment methods will your company accept ?

    We accept Bitcoin (XBT), Ethereum (ETH), Bitcoin Cash (BCH), plus Money Gram, Western Union. For larger orders (more than $1,000 USD), we also consider the use of a Bank Wire Transfer however you should contact us Click for Mail before placing such an order.
  • Why should i want to use cryptocurrency (i.e Bitcoin, Ethereum or Bitcoin Cash) to pay for my order ?

    We preferred & accept Bitcoin, Ethereum or Bitcoin Cash as our default payment method because of it security reliability, anonymity, and instant without any central bank that would interrupt your payment/ keep a record of your payment that they may end up passing it to authorities etc.   PLEASE GO REFER TO OUR PRIVACY POLICY TO UNDERSTAND WHY CRYPTOCURRENCY IS IMPORTANT Cryptocurrency completely anonymous, widely & commonly used in all Darknet Drug Market websites that operate just like "Silk Road online black market" etc} Cryptocurrency being completely anonymous means you can order any quantity (grams, kgs and hundreds of kgs of marijuana, research chemical, Cocaine, heroin, Gray Death, Carfentanil, painkillers, Dilaudid, etc) and pay for it without anyone even bank ever knowing/having records of your transaction and also without ever giving any personal identifying information to any third party which can enable anyone to trace the order back to you etc. And it is possible for a customer to buy a cryptocurrency only for the amount of money (USD/ $ etc) that is enough to cover the total cost of his or her order. Cryptocurrency can easily be bought instantly via "https://blockchain.info/markets or coinbase.com" using your credit or debit card and send directly to our cryptocurrency wallet address another to confirm your order by means of payment as such enabling us to instantly ship your order over to your address discreetly within an hour (from the time of payment) and overnight upon confirmation of your bitcoin payment.
  • A good place for our customer reviews is at our Reviews ?

    Our mission is to enforce consumer safety and confidence when they purchase their medications online. You will notice that all the pages which accept personal information are secure (SSL Certificate by CloudFlare) pages. A secure page means that the information transmitted through such pages is encrypted before transmission over the internet. You can thus try our service in confidence that you will always get what you pay for or your money back, guaranteed. We invite you to do your own due diligence on our company and suggest you start with our client testimonials or a search on the internet. Almost 50% of our new customers come from referrals of existing customers, try us once and you will see why we are the best online pharmacy.
  • How much can I order from you ?

    We have the ability to supply anything from each product minimum order quantity, right up to multiple kilograms. Please contact us for a quote, if your required product weight is not listed on this site.
  • Do you accept Paypal ?

    We do not accept Paypal, as purchases of this nature are against Paypal's terms and conditions. Please be aware that if you do purchase research chemicals via PayPal, you are violating PayPal's terms of business, and you risk having your PayPal account closed, and your balance held for 180 days.
  • Do you supply free samples ?

    We do not supply free samples because every day we meet hundreds of real customers that promise to place a daily order worth $1000's but in end, they do not buy after receiving their samples, Instead, these change address and request for more samples which end up customers 10k per day for just customers samples along considering product cost, packaging cost, shipping cost etc. There is sample amounts for sale on our/this website and very reasonably priced. If you are a regular customer, and would like to sample a certain product, whilst placing an order, just make a request in the comments section. If we are able to, then we will dispatch a sample, along with your order.
  • I ordered the wrong item can I return or replace it ?

    Due to the nature of this business, all sales are final. If you wish to amend an order, please log-in and check to see if your order status is showing "pending", or "awaiting payment". If so, please contact us via live chat, to amend your order. There are no exceptions to this. If you do not see either of those statuses, your order has been processed and is in the mail queue, ready to be shipped. We cannot shut down our processing centre to dig out your package, so please don't be offended when we tell you no.
  • How will my order be packaged ?

    All orders are packaged discreetly in padded envelopes, or envelopes with heat sealed sachets inside. There is no mention of product names, or our name on the outside of the packages. Full chemical details are supplied inside the packaging. More details on packaging will be provided to upon request via email.

One More Question?


My order has not arrived ye,t can you contact and see why its delayed?:
Due to the variable times taken to deliver packages around the world and customer delivery address that may be far away from courier branch office, we don't chase up orders until 2 days after we've shipped the order discretely overnight shipping/ delivery via DHL, TNT and FedEx . If available, and you chose a tracked/insured sipping method, we will reship the order, following discussion with the courier company. The courier service will also provide any information that's not already available to you via their tracking portal, as provided to you within your order update emails.


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Contact Us

We've Got The Best Email & Online Support Available 24/7 on Weekly.

  • 185 West St, New York, NY 10006, USA
  • +1 90 348467 81
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